Frequently Asked Questions

The collection

The collection comes from my constant hunt for special vintage and antique products from thrift stores, markets, French brocantes, marketplaces and from private individuals.

Do you have vintage or antique items at home that you want to get rid of and do you think this could fit into our collection? Or are you in the middle of a house clearance? Please feel free to contact me. Send an email with some photos and I will contact you.

Yes, besides vintage and antique I also sell handmade products like handmade candles. The collection varies and changes constantly.

Sometimes people ask me if I can help them find a specific product they are looking for. You can let me know what you are looking for and I will keep an eye open for you.

Yes, do you have vintage or antique items at home that you want to get rid of and do you think this could fit into our collection? Or are you in the middle of a house clearance? Please feel free to contact me. Send an email with some photos and I will contact you.

Mail to: info@dewereldvankant.nl

Yes, in your shoping cart you can select if you would like to gift wrap items. A new gift wrap product will apear and you can select the amount of items you would like to gift wrap. In the text field you can fill in a handwritten message (optional). When you would like to gift wrap several items, don't forget to let me know which items.

Yes, at the botom of the page you can find the link to the gift voucher. Gift vouchers are send by e-mail.

Renting

1. Place rental products in your shopping cart.
2. Indicate the desired delivery date in the notes in your shopping cart. Also indicate the desired time at which you would like to collect the order.
3. Select'collect' or 'Local delivery' at checkout.(Rentals cannot be shipped.)4. Select'Quote for rental' and your request has been received. You don't have to pay anything yet.
5. I will contact you to discuss the application.

The rental period is three working days as standard. Longer rental periods are possible in consultation(in some cases at additional costs).

No, there is no minimum.

Yes, a deposit is asked. Usually this is €100,- but it depends on the quantity of the order. When products are returned in the right order, the deposit will be transfered back.

Preferably two days before the desired date. Do you want to order for today or tomorrow, please contact me first.

Yes, it is possible to let your order be delivered by me. This is only possible up to 20km from Hilversum. The delivery costs are:
0-5 km €25,-
5-10 km €40,-
10-20 km €60,-

At checkout you can select 'Local Delivery'. Delivery costs are automaticaly calculated.

That can happen. Many products we rent are vulnerable. No matter how much you and we try to transport them safely, sometimes something can break. I would like to hear from you when this happens. Together we will then determine what the replacement value is. This will be charged with the deposit that is paid.

Rental products need to be returned clean like they are received. They can not be put into a dishwasher but must be cleaned by hand.

Shipping, delivery and collection

Yes, all orders (accept rentals and very large items) can be shipped. This is done by PostNL.

Yes, at checkout you can select the option for delivery at a PostNL pickup point. After checkout and paying you have the option to select your pickup point.

Yes, you will receive a Track & Trace code so you can follow your order.

You can choose to collect your order yourself in Hilversum.
Below you can see the pick-up times. This is always by appointment. Let me know when and what time you want to pick it up. 

Pick-up times
Monday, Tuesday and Thursday between 6:00 PM and 8:30 PM
Wednesday and Friday to Sunday between 10 AM and 8.30 PM

Pick-up address
Jacob Catsstraat 70
1215 GA Hilversum

In some cases you can collect your order today. Let me know when you would like to pick it up today and I will let you know if that is possible.

Yes, it is possible to let your order be delivered by me. This is only possible up to 20km from Hilversum. The delivery costs are:
0-5 km €25,-
5-10 km €40,-
10-20 km €60,-

At checkout you can select 'Local Delivery'. Delivery costs are automaticaly calculated.

Yes, orders can be shipped worldwide. If your country is not listed, please contact me and I will arrange it for you.

Customs charges are at your own expense.

Yes, you can visit my vintage shop by appointment. Go to contact to make an appointment.